Refund & Return Policy for Falcon Goods

Thank you for shopping at Falcon Goods. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

• The product was purchased in the last 30 days
• The product is in its original packaging
• The product isn’t used or damaged
• You have the receipt or proof of purchase

• You obtained a Return Merchandise Authorization (RMA) from us

Products that do not meet these criteria will not be considered for return.

Send the product with its original packing and the receipt or proof of purchase, and the RMA number, to:

Address: 6399 Morning Star DR, The Colony TX, 75056 USA.

Shipping charges

• Shipping charges incurred in connection with the return of a product are non-refundable.
• You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Falcon Goods.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By phone number:  +1 940 2366175  / +1940 7355285
• By email: contact@falcongoods.net
• By visiting this page on our website: https://falcongoods.net/contact-us/

Refunds

Once we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments, it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.

by Falcon Goods LLC (“we,” “us,” or “our”). Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.

1. Information Collection

When you visit the Site, we may collect various types of information, including:

• Personal Identification Information: This may include your name, email address, mailing address, phone number, and payment information. We collect this information through various means, such as when you register on our site, place an order, subscribe to a newsletter, or enter information on our site.

• Non-Personal Identification Information: We may collect non-personal identification information about users whenever they interact with our Site. This may include the browser name, the type of computer, and technical information about users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

• Web Browser Cookies: Our Site may use “cookies” to enhance user experience. Your web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

2. How We Use Collected Information

Falcon Goods may collect and use users’ personal information for the following purposes:

• To process transactions
• To personalize user experience
• To improve our Site
• To send periodic emails regarding orders or other products and services

3. Information Sharing

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

4. Third-Party Services

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Specifically, we utilize services like Google Analytics, PayPal, and Stripe for analytics and payment processing. These services are governed by their own privacy policies, and we encourage you to review them.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at [Insert contact information].

7. Changes to This Privacy Policy

Falcon Goods has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: contact@falcongoods.net