Shipping Policy for Falcon Goods

Thank you for visiting and shopping at Falcon Goods LLC (“Falcon Goods”, “we”, “us”, or “our”). The following terms and conditions constitute our Shipping Policy.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Free Shipping: We offer free standard shipping on all orders over $150.

  • Standard Shipping: For orders under $150, standard shipping rates apply. The rates are calculated at checkout based on your shipping location and the size and weight of your order.

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment to P.O. boxes or APO/FPO addresses

Falcon Goods ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Falcon Goods is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Falcon Goods is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of products does Falcon Goods LLC offer?

We offer a wide range of products across various categories including Pet Supplies, Home & Kitchen, Office Products, Sports & Outdoor, Baby Products, Automotive, Tools & Home Improvement, Computer Accessories, and Patio, Lawn & Garden.

How do I place an order on your website?

Simply browse our categories, select the items you wish to purchase, add them to your cart, and then proceed to checkout. Our user-friendly interface makes shopping easy and secure.

What payment methods are accepted?

We accept various payment methods including PayPal, and other secure online payment systems.

How long does shipping take?

Shipping times vary based on the destination and the shipping option chosen at checkout. We offer several shipping options to meet your needs.

Is my personal information secure?

Absolutely. We employ state-of-the-art security measures to protect your personal information. Your privacy and security are paramount to us.

Is my personal information secure?

Absolutely. We employ state-of-the-art security measures to protect your personal information. Your privacy and security are paramount to us.

How can I contact customer service?

Our customer service team is available to assist you. You can reach us via email, phone, or our website's contact form. Our Contact Us page has all the details.

CONTACT US FOR ANY QUESTIONS